SERVICE

So your website never breaks when you need it most.

Ongoing bug fixes, updates, backups and uptime monitoring for WordPress, Laravel and Shopify sites — handled for you every month.

Uptime monitoring graph with a maintenance checklist
SERVICEMaintenance & Support
RESPONSE TIMESame business day
ENGAGEMENTMonthly retainer
CONFIDENTIALITYNDA available on request

The unglamorous work that keeps clients happy.

  • Core, plugin, theme and dependency updates
  • Bug fixes and small feature requests as they come up
  • Uptime and error monitoring with alerts
  • Regular backups and tested restore procedures
  • Security patching and malware clean-up if a site is compromised
  • A monthly summary report showing what was done
WordPressLaravelShopify Uptime monitoringBackupsSecurity

When to call us.

You don't have time for maintenance

Run your business while we handle updates, backups and monitoring.

Your site keeps breaking

We diagnose root causes instead of repeatedly patching the same symptom.

You want predictable costs

One fixed monthly fee instead of surprise emergency bills.

A site was recently hacked

Clean-up, hardening and monitoring set up so it doesn't happen again.

How a maintenance retainer works.

01

Site audit

We review the current state of the site and flag anything urgent before the retainer starts.

02

Set the monthly scope

Agree on hours or ticket volume covered per month, with clear rules for anything beyond that.

03

Ongoing tickets & updates

Requests come to us directly; you get a monthly report, not a stream of individual update emails.

04

Scale up or down anytime

Add more sites or hours as your business grows — cancel with notice if priorities change.

Maintenance & support questions.

Yes — plans can be pooled across several sites, with hours shared between them.

We flag it before starting extra work and quote the overage separately — no surprise invoices.

Same-business-day response is standard; urgent after-hours coverage can be arranged as part of a retainer if your business needs it.

Want someone to look after your website?

Tell us how many sites and what they run on — we'll quote a monthly plan that fits.

Get a free quote →